TERMS OF USE

Effective Date: August 27, 2025

These Terms of Use (“Terms”) govern your access to and use of the OnlyHuman website, applications, and related services (collectively, the “Service”), operated by OnlyHuman (“OnlyHuman”, “Company”, “we”, “us”, “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms should be read together with our Privacy Policy.

1) Definitions

Content — materials made available through the Service, including clinical workflows, checklists, references, directories, policies, preference sheets, templates, and related documentation.

Organization — a hospital, health system, practice, staffing group, vendor, or other entity that authorizes use of the Service.

User — an individual who accesses the Service, including clinicians, administrators, content owners, and other authorized personnel.

User Content — information submitted to the Service by Users, including comments, suggestions, flags, change requests, and uploaded materials.

Admin — a User with elevated permissions to manage roles, access, governance workflows, or content publishing settings.

2) Eligibility and Authorized Use

You must be at least 18 years old to use the Service.

The Service is intended for professional use by authorized Users. If you use the Service on behalf of an Organization, you represent that you have authority to bind that Organization to these Terms.

We may restrict or suspend access if we believe use is unauthorized, unlawful, or risks the security of the Service.

3) The Service and Clinical Disclaimer

OnlyHuman provides a clinical knowledge operations and distribution platform (e.g., structured workflows, controlled updates, governance, audit trails, and analytics).

OnlyHuman is not a medical provider and does not provide medical advice. The Service supports access to operational guidance and reference content as provided by Organizations and authorized content owners. Clinical judgment remains the responsibility of licensed professionals and the Organization’s policies.

The Service is not intended to replace professional training, clinical decision-making, or institutional protocols.

4) Accounts, Access, and Security

You may need an account to access certain features.

You are responsible for:

  • maintaining the confidentiality of your credentials,
  • all activity that occurs under your account,
  • promptly notifying us of suspected unauthorized access.

We may implement security controls (e.g., MFA, access logs, session limits) as needed.

5) Content Governance and Publishing

The Service may include workflows such as suggest → review → approve/reject → publish, with version history and audit logs.

OnlyHuman may provide tools that assist ingestion, formatting, or cleanup of materials. However:

  • publishing rules, approvals, and content ownership are controlled by authorized Users and/or the Organization,
  • content may be role-based, site-based, or context-dependent.

You agree to use governance features in good faith and not to bypass established approval processes.

6) User Content and Feedback

You may submit suggestions, flags, comments, or other User Content.

You represent that you have the rights necessary to submit User Content and that it does not violate laws or third-party rights.

You grant OnlyHuman a non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display User Content solely for operating, improving, and providing the Service.

If you submit feedback or suggestions, you agree we may use them without obligation to you.

7) Acceptable Use

You agree not to:

  • use the Service for unlawful purposes,
  • attempt to access areas or data you are not authorized to access,
  • interfere with or disrupt the Service, including through malware or automated scraping,
  • reverse engineer the Service or attempt to extract source code (except where allowed by law),
  • upload content that is offensive, abusive, or violates privacy or confidentiality obligations,
  • misrepresent identity, role, site affiliation, or authorization level.

We may suspend or terminate access for violations.

8) PHI, Confidentiality, and Data Handling

The Service is designed to support HIPAA-aligned workflows and security review readiness. However, Organizations control what content is uploaded and published.

If your Organization requires a specific PHI-safe ingestion pattern (e.g., scrub before publish), you agree to follow your Organization’s procedures.

You are responsible for ensuring any content you submit complies with your Organization’s policies and applicable laws.

9) Third-Party Services

The Service may include links or integrations with third-party systems (e.g., identity providers, internal repositories, LMS, EMR context links). We are not responsible for third-party services, their availability, or their terms.

Your use of third-party services is governed by their own terms and policies.

10) Intellectual Property

The Service, including software, UI, branding, designs, and documentation provided by OnlyHuman, is owned by OnlyHuman and protected by applicable intellectual property laws.

Except for the limited right to use the Service as permitted by these Terms, no rights are granted.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Service without our written permission.

11) Fees and Payment

If paid plans or pilot fees apply, they will be described on the relevant order page, statement of work, or written agreement. Taxes may apply where required.

We may update pricing from time to time with reasonable notice where applicable.

12) Service Availability and Changes

We may modify, suspend, or discontinue parts of the Service at any time, including to improve performance, security, or functionality.

We do not guarantee uninterrupted availability. Planned maintenance or unexpected outages may occur.

13) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND AVAILABILITY.

ONLYHUMAN DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR MEET YOUR REQUIREMENTS.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ONLYHUMAN WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS INTERRUPTION.

OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU (OR YOUR ORGANIZATION) PAID TO ONLYHUMAN FOR THE SERVICE IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR $100 IF NO FEES WERE PAID, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15) Indemnification

You agree to indemnify and hold harmless OnlyHuman from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from:

  • your misuse of the Service,
  • your violation of these Terms,
  • your User Content or breach of confidentiality obligations,
  • your violation of applicable laws or third-party rights.

16) Termination

We may suspend or terminate your access at any time if:

  • you violate these Terms,
  • access is unauthorized,
  • required by law or security necessity.

You may stop using the Service at any time.

Sections that by their nature should survive termination will survive (e.g., IP, disclaimers, limitation of liability).

17) Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction specified in the applicable order form or written agreement with the Organization. If no such agreement exists, governing law will be determined by the Company’s primary operating jurisdiction.

Disputes must be brought on an individual basis, and class actions are waived to the maximum extent permitted by law.

Any claim must be filed within one (1) year from when the claim arose, unless prohibited by law.

18) Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised effective date. Continued use of the Service means you accept the updated Terms.

19) Contact

For questions about these Terms, contact:

📧 support@onlyhuman.click

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